Transform Your Business with Expert Support

Altered delivers professional business support services that streamline operations, reduce costs by up to 70%, and help you focus on what matters most - growing your business.

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70% Cost Reduction
60% Time Saved
50+ Happy Clients
Our Team at Work
Our Mission and Values

About Altered

We are a Remote Assistant or Customer Service Representative company established in 2018. We assist companies in managing their work in a process-oriented and cost-effective way and measure everything with reports and analytics. We help companies with traditional pain points, including operations and execution. While working behind the desk, we help clients save on operational costs by up to 70% and reduce the time spent on operational tasks by 60%, allowing them to focus on what they do best – their core business.

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Unlock a World of Expertise

Comprehensive Business Solutions

Discover how our services can transform your business operations and drive growth

Customer Service

24/7 dedicated support team handling inquiries, complaints, and customer satisfaction with industry-leading response times.

  • 24/7 Customer Support
  • Multi-channel Communication
  • Customer Satisfaction Tracking
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Order Management

End-to-end order processing with real-time tracking, inventory management, and seamless fulfillment solutions.

  • Real-time Order Tracking
  • Inventory Management
  • Automated Fulfillment
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Virtual Assistance

Professional virtual assistants handling administrative tasks, scheduling, and day-to-day operations management.

  • Administrative Support
  • Calendar Management
  • Email Handling
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Bookkeeping

Comprehensive financial management including accounting, reporting, and strategic financial planning.

  • Financial Reporting
  • Tax Preparation
  • Budget Planning
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Client Success Stories

What Our Clients Say

★ ★ ★ ★ ★

4.9/5 Based on 50+ Client Reviews

"Altered has transformed our customer service operations. Their team's professionalism and efficiency have helped us achieve a 40% increase in customer satisfaction scores. The ROI has been exceptional."

Sarah Johnson
Sarah Johnson
CEO, TechStart Inc.

"The virtual assistance team at Altered has become an integral part of our business. They handle our administrative tasks with precision and professionalism, allowing us to focus on strategic growth."

Michael Chen
Michael Chen
Founder, Growth Ventures

"Their bookkeeping services have streamlined our financial operations significantly. The attention to detail and proactive approach to financial management has saved us countless hours and improved our bottom line."

Emily Rodriguez
Emily Rodriguez
CFO, Innovate Solutions

Our Services

Virtual Assistant

Get administrative support from our experienced virtual assistants.

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Order Management

Streamline your order processing and fulfillment.

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Research & Presentation

Data-driven research and professional presentations.

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Happy Clients means better business.

We are your trusted partner, dedicated to helping you achieve unparalleled success in the promotional product industry.

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Let's Transform Your Business

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Discover how our services can help you achieve your business goals

What You'll Get:

  • Personalized Business Analysis
  • Custom Solution Recommendations
  • ROI Projections
  • Implementation Strategy