About Altered

Our Story

Who We Are

Our Journey

Altered is a Remote Assistant or Customer Service Representative company established in 2018. We assist companies in managing their work in a process-oriented and cost-effective way and measure everything with reports and analytics.

Our Impact

We help companies with traditional pain points, including operations and execution. While working behind the desk, we help clients save on operational costs by up to 70% and reduce the time spent on operational tasks by 60%, allowing them to focus on what they do best – their core business.

2018

Year Founded

50+

Happy Clients

98%

Client Retention

Our Mission

To provide excellent customer service and virtual assistance solutions that enable our clients to focus on their core business activities while we handle the operational tasks with precision and dedication.

Our Vision

To become the leading provider of remote assistant services globally, known for our quality, reliability, and the measurable impact we make on our clients' business growth and success.

Our Values

Excellence, integrity, innovation, and client-centricity are at the core of everything we do. We believe in building long-term relationships with our clients based on trust and mutual growth.

The People Behind Our Success

Meet Our Team

Our team of dedicated professionals is committed to delivering exceptional service and value to our clients. With expertise across various domains, we work collaboratively to ensure your business needs are met with precision and care.

Amir

CEO & Founder

Chaman Sharma

Operations Manager

Pranay Mishra

Customer Service Lead

Amit Meena

Technical Support

Our Advantages

Why Choose Altered?

We stand out from the competition with our commitment to excellence, attention to detail, and focus on delivering measurable results.

Cost Effective

We help companies save on operational costs by up to 70% while maintaining high-quality service.

Time Saving

Our clients report reducing the time spent on operational tasks by 60%, allowing them to focus on core business activities.

Process Oriented

We implement systematic approaches to ensure efficient workflow management and consistent outcomes.

Data Driven

We measure everything with reports and analytics to provide insights for continuous improvement.

Dedicated Support

Our team is always available to address your concerns and provide timely assistance.

Global Reach

We serve clients worldwide, adapting to different time zones and cultural requirements.

Ready to grow your business with us?

Book a free strategy session to discover how we can transform your business operations.

Book a Free Strategy Session

About Us