We can typically match you with a suitable virtual assistant within 3-5 business days after our initial consultation. We'll discuss your needs, preferences, and expectations to ensure the right fit. Once matched, your assistant can begin supporting you immediately.

Communication can be done through your preferred channels, including email, phone, video calls, messaging platforms like Slack or Microsoft Teams, or project management tools. We adapt to your preferred communication style and schedule regular check-ins to ensure smooth collaboration.

We offer flexible scheduling options, including early morning, evening, and weekend support for clients who need assistance outside standard business hours. This can be arranged based on your specific needs and the availability of our virtual assistants.

All our virtual assistants sign comprehensive confidentiality agreements and NDAs before working with any client. We implement strict data security protocols, including secure access methods, encrypted communication, and regular security training. Your sensitive information is always protected.

We ensure continuity of service by providing backup support when your primary virtual assistant is unavailable due to illness, time off, or other circumstances. Your backup assistant will be familiar with your preferences and procedures to maintain seamless support.